32 Wells Road, Suite 2, Spring City, PA 19475

(484) 932-8020

 

"Superior Customer Experience"

About Moore Facility Services, LLC

Moore Facility Services, LLC is a privately owned commercial cleaning business specializing in businesses, schools, churches, and institutions in Eastern Pennsylvania, Delaware, and New Jersey. Moore Facility Services, LLC delivers an exceptional customer experience through a focus on five strategic imperatives and twenty-five key performance indicators geared towards delivering exceptional results while also enhancing safety, security, and a healthy environment.

VISION


We will transform the commercial cleaning industry and redefine a higher standard of professionalism.12-jpg

MISSION


Our core values of communication, talent retention, operational excellence, and innovative solutions enable us to deliver a superior customer experience while adhering to all regulatory and compliance standards. Moore Facility Services, LLC collaborates with our clients to meet their individual needs resulting in an unprecedented customer experience and maximum satisfaction.

CORE VALUES


  • Interactive communication that will exceed customer expectations.
  • Supportive working environment driven by operational excellence.
  • Inclusive but competitive culture with high performing employees.
  • Innovative solutions by leveraging green products.
  • Regulatory adherence to client, Government, and organizational policies.

Moore Facility Services, LLC business professionals have over 20 years of service industry experience. The founding owner, has a BBA degree in Accounting, an MBA degree in Management, Cornell University Certification in Diversity Management, and extensive leadership training nationally and internationally. He held leadership roles as a financial professional, business administrator, business unit controller, and commercial and operations excellence business partner for major services fortune 100 and 500 companies.

Our leadership experience spans to a regional commercial cleaning business with responsibilities for work teams, performing all janitorial functions and special services including stripping, finishing, buffing, restoration, carpet cleaning, window cleaning, and green cleaning among other functions that expanded our direct and relevant experiences. We are building a team of experienced employees with years of janitorial experience. Our leadership team has memberships in the Cleaning Management Institute (CMI), the International Sanitary Supply Association (ISSA), Cleaning Industry Training Standard (CITS) Master Certification, and pursues relevant certifications and Thought Leadership initiatives.

Moore Facility Services, LLC supports communities by hiring and training residents who are looking to find a sustainable new way forward as they strive to become productive citizens. This approach enhances retention, directly benefitting employees, Moore Facility Services, LLC, and our customers.

The Moore Facility Services, LLC Difference

Our difference is primarily driven by our commitment to operational excellence. Flawless execution against our defined performance metrics is monitored through consistent and interactive communication with our clients. We have designed a unique feedback system that encompasses daily, weekly, monthly, quarterly, and annual reviews.

Another distinct advantage of the Moore Facility Services, LLC model is our focus on the creation of a high-performance culture. At the heart of that culture is an interactive and supportive work environment. Recruiting and hiring competent talent, detailed on boarding processes, extensive employee training, daily activity checklists, and consistent and frequent coaching  result in our team members feeling both empowered and accountable.

A competitive compensation, paid holidays, and vacations make Moore Facility Services, LLC an employer of choice. Clients will feel the result of these differences in areas such as low staff turnover and concierge-type responses to all stakeholder's requests.

Promoting the benefits of environmentally-friendly cleaning is a top priority at Moore Facility Services, LLC. We leverage green products, microfiber cloths and mops, high-filtration vacuums, and chemical dilution systems to minimize the environmental impact of cleaning and improve indoor air quality. We offer green cleaning services and advise our clients on ways to use environmentally-friendly solutions to reduce operational costs and create a safer indoor environment.

We adhere to federal, state, local, client, and Moore Facility Services, LLC policies through background checks prior to job placement, safe environment education completion, quarterly operational training, and adherence to business conduct requirements.